THIS QUALIFICATION COULD BE THE EDGE YOU NEED TO PROGRESS INTO A CAREER IN RETAIL.
This certificate provides you with the skills and knowledge to be competent in a range of activities and functions including effective communication, teamwork, problem-solving, initiative, planning, organising and technology. Work would be undertaken in various retail store settings such as specialty stores, supermarkets, department stores and retail outlets.
Individuals with this qualification are able to perform roles such as: provide product and service advice in a retail store, sell products and services in a variety of retail settings, work as a checkout operator, check stock and replenish shelves as well as organising and maintaining work areas and displays. This course takes place in a classroom environment and contains 30 hours of vocational placement.
SIRXCEG001 Engage the customer
SIRXCOM001 Communicate in the workplace to support team and customer outcomes
SIRXIND001 Work effectively in a service environment
SIRXIND003 Organise personal work requirements
SIRXPDK001 Advise on products and services
SIRXRSK001 Identify and respond to security risks
SIRXWHS002 Contribute to workplace health and safety
SIRRINV001 Receive and handle retail stock
SITHFAB021 Provide Responsible Service of Alcohol
SITHFAB025 Prepare and serve espresso coffee
SIRRFSA001 Handle food safely in a retail environment
SITXFSA005 Use hygienic practices for food safety
